Why ProTELEC?

We believe that you deserve and can expect the following from ProTELEC;

A Quality Installation

- A security system custom designed around the layout of your home or business and around the requirements of your family or staff.

- Only premium security devices.  Because we monitor your alarm system and provide service warranty once it’s installed, we use only the best equipment to minimize false alarms and service calls.

- The price quoted is the price paid.  There are no surprises.

- Guaranteed Satisfaction.  If it’s not right we’ll make it right.

Service - Once the installation of the alarm system is completed, the ongoing monitoring and service support provided is as important.  With ProTELEC;

- You deal with only one company for the installation, service and monitoring.  We employ both installation and service specialists and operate our own award winning Monitoring Centre. ProTELEC’s Monitoring Centre was the first Canadian Centre to receive the Five Diamond Recognition. As a Five Diamond Certified Monitoring Centre, all of ProTELEC’s operators receive extensive  training to ensure that when an alarm occurs, they will react properly and professionally to assist their customer.

- You talk directly to our Monitoring operators and Customer Service representatives.  There is no hiding behind voice mail and there is no difficulty in reaching a live person.

- You do not wait days for service.  With other companies service is days to weeks away.  With ProTELEC, our goal is to provide service the same day or within one business day.

- We stand behind our work with one of the best warrantees in the industry.  For residential systems we will warranty our products and labour for as long as you are monitored by us.

To find out more about why you should choose ProTELEC Alarms, please download our brochure.

 

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