Why ProTELEC should monitor 

ProTELEC Alarms, one of Western Canada's most trusted and respected Commercial and Residential Security providers, is proud to announce that their Central Monitoring Station is the first in Canada, and only one of eleven in North America, to achieve a 5 Diamond Rating from the Central Station Alarm Association (CSAA).

Brent Pokrant, Central Station Manager for Protelec Alarms was asked about the meaning of the Five Diamond Rating..."The Five Diamond Rating means that all of our Central Station Personnel have received training from the Security Industry Association and meet the high standard of knowledge necessary to respond to alarms and customers professionally and efficiently."

Rial Black, General Manager for Protelec Alarms was further quoted on the significance of the 5 Diamond Rating....."The Five Diamond Rating means that our customers have the peace of mind knowing that every person in our Central Monitoring Station has the knowledge to ensure that when an Alarm occurs, they will react properly and professionally to assist the customer.