Top 5 Reasons To Use A Video Doorbell At Your Business

Top 5 Reasons To Use A Video Doorbell At Your Business

Gone are the days when you could leave your doors open to the public. Fortunately there are preventative security tools available to help solve this problem. Commercial doorbell cameras provide business owners with a way to visually screen people before they enter a property. Using a video verification process has many benefits to the safety of personnel.

When Telecom Networks Are Down, Is Your Security System Still Operational?

When Telecom Networks Are Down, Is Your Security System Still Operational?

The recent Rogers internet and cellular outage in Canada has been more than an inconvenience. It is also a stark reminder of our risky dependence on unreliable communications infrastructure. Security alarms and property monitoring services are also at-risk during a telecom outage.

It is important to have redundant lines of communication for alarm security systems to function properly. Monitored surveillance video and other proactive commercial security tools depend on reliable communication systems.

Solving The After-Hours Customer Service Problem

Solving The After-Hours Customer Service Problem

Are calls to your business being answered after-hours? Is the right information getting to the right people on time? Since launching our After-Hours Call Centre services last year, we’ve seen firsthand how much it can improve an organization’s customer service...

Announcing a new Service Request Process for ProTELEC Customers

Announcing a new Service Request Process for ProTELEC Customers

Customers can access the new service request form by clicking the Service Request button at the top our website, or the service request form URL can be bookmarked in a web browser. We encourage business Owners and Security Managers to share the link with any other members of their team who may need to use the form.