The ProTELEC WARRANTY

Your commercial alarm system is always working, 24 hours a day, seven days a week. Over time, this can lead to service issues and false alarms

For an affordable monthly fee, you can avoid costly and unexpected service bills with the ProTELEC Peace of Mind Warranty. Starting at $6 a month, we will repair or replace any devices connected to your ProTELEC security system if they ever stop functioning properly — often within one business day.

Conditions apply: contact us for details.

Commercial solutions

Servo Systems

Servo Systems is ProTELEC’s sister company, offering seamless integration of commercial-grade solutions to enhance your business’ security system.

Closed-circuit television surveillance

Whether you need to keep an eye on several areas, or several angles of the same area, Servo’s CCTV surveillance lets you observe live activity in your facility, or helps you understand what happens when you are away or when your business is closed.

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Access card security

Control or limit your employees and customers’ access to areas within your building by using Servo’s access control technology. Access cards can be programmed to reflect various levels of clearance, and data is collected so that you can track the access of a specific cardholder at any entry point.

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Guard against intruders

BURGLARY AND INTRUDER PREVENTION PRODUCTS

  • GLASS BREAK SENSORS instantly trigger an alarm at the sound or sensation of breaking glass, often while an intruder is still outside your business.
  • DOOR AND WINDOW CONTACTS detect the slightest shift in movement when your facility’s entries are closed, immediately triggering your alarm system.
  • INFRA-RED MOTION DETECTORS are alerted to movement or irregular body temperature, protecting open areas inside your business.
  • INDOOR/OUTDOOR CAMERAS allow you to monitor inside and around your business in real time.
  • YOUR CENTRAL KEYPAD is your command centre, available with a variety of functions and settings to suit your business and your hours of operation.
  • Remote control access through ProTELEC’s InTouch Plus app allows you to arm or disarm your alarm and receive alarm notifications on your smartphone.

Receiving timely information is a key to running – and protecting – your business.

Our reporting tools allow you to directly access and review the activity on your security system, and be instantly notified when irregular system activity (such as system bypass or unscheduled access) is detected.

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Prevent major incidents

ENVIRONMENTAL ACCIDENT
PREVENTION PRODUCTS

  • CARBON MONOXIDE DETECTORS guard you and your employees against this odourless and invisible – and fatal – gas.
  • FLOOD AND WATER SENSORS help avoid extensive structural and property damage caused by anything from a pinhole leak to a sewer backup.
  • FIRE AND SMOKE DETECTORS are hard wired to your security system, alerting you when smoke is detected or when room temperatures rise suddenly.
  • LOW TEMPERATURE SENSORS prevent costly repairs from frozen pipes or failing computer servers due to heating system failures during the coldest months.

SECURITY COMMUNICATIONS SOLUTIONS

An efficient, reliable communications system is essential to demanding environments, including hospitals, healthcare facilities, schools and daycares, and personal care homes.

Wander prevention systems

Prevent loss or theft with our wander prevention system, which creates an electronic perimeter, detecting and locating tagged residents, staff, or moveable assets that move outside of its area.

Paging and intercom systems

We provide an array of innovative, yet practical intercom and paging solutions to notify, alert, or mobilize the people inside your facility.

Security at your fingertips

Mobile applications

IN TOUCH

ProTELEC InTouch allows you to monitor your business’ security system from your mobile device, no matter where you are.

  • RECEIVE NOTIFICATIONS instantly, including zone and device information
  • CONFIRM GUARD DISPATCH or emergency response to your home
  • CANCEL AN ALARM set off in error

And with our InTouch Plus app, you can do even more.

  • ARM, DISARM and MANAGE your system remotely with your smartphone or tablet
  • LOCK and UNLOCK the door remotely.

Learn More

Security at your fingertips

Mobile applications

CHECKMATE

ProTELEC CheckMate turns any smartphone into a personal, portable alarm system.

  • PROTECT YOUR EMPLOYEES working late or alone
  • SEND A DISTRESS SIGNAL with a single touch
  • ENSURE YOUR STAFF’S SAFETY by monitoring their movements and scheduling check-ins
  • CONNECT INSTANTLY to ProTELEC’s 24 hour emergency monitoring centre

We’re always looking
out for you

24-hour monitoring services

ProTELEC’s award-winning monitoring station is your eyes and ears when you’re away from your business – on call day and night, 365 days a year. No matter what the incident, our experienced team will take the appropriate action to protect your business like it’s our own.

  • Emergency Monitoring Centre: 204-949-1415 or 1-866-949-1415
  • Winnipeg, MB 200-1450 Mountain Ave.  |  R2X 3C4  |  Phone: 204-949-1417 or 1-877-949-1417
  • Brandon, MB 545 Assiniboine Ave.  |  R7A 0G3  |  Phone: 204-727-7176
  • Calgary, AB 4010 4th St. SE  |  T2G 2W3  |  Phone 403-240-2411
  • © ProTELEC Ltd. All Rights Reserved