The ProTELEC promise

Guaranteed rates for life

Your monthly monitoring fee will never increase as long as you are a customer in good standing.

Lifetime service and repair

If any devices connected to your ProTELEC security system ever stop functioning properly, we will repair or replace them at no additional charge ­— often on the same or next business day.

Guard dispatch service included

Our guard response service is included with your monthly monitoring fee, so your family and friends never need to respond to an alarm at your home in the middle of the night.

Included in all residential monitoring agreements since July 2015.

Conditions apply: contact us for details.

Guard against intruders


  • GLASS BREAK SENSORS instantly trigger an alarm at the sound or sensation of breaking glass, often while an intruder is still outside your home.
  • DOOR AND WINDOW CONTACTS detect the slightest shift in movement when your home’s entries are closed, immediately triggering your alarm system.
  • INFRA-RED MOTION DETECTORS are alerted to movement or irregular body temperature, protecting open areas inside your home.
  • INDOOR/OUTDOOR CAMERAS allow you to monitor inside and around your house in real time.
  • YOUR CENTRAL KEYPAD is your command centre, available with a variety of functions and settings to suit your family’s lifestyle.
  • Remote control access through ProTELEC’s InTouch Plus app allows you to arm or disarm your alarm and receive alarm notifications on your smartphone.

Install it yourself



Your system arrives pre-programmed to work instantly, and our wireless components remove the need to drill holes in your walls.


Mounting the sensors in any home or apartment is quick and easy, using the included adhesive mounts.


Your devices are always protected for repair or replacement under our ProTELEC Promise, even when you install them yourself.

Contact us for more information, and we will help you build and install a customized security solution that properly protects your home, meets your needs, and saves you money.

Prevent major incidents


  • CARBON MONOXIDE DETECTORS guard you and your family against this odourless and invisible – and fatal – gas.
  • FLOOD AND WATER SENSORS help avoid extensive structural and property damage caused by anything from a pinhole leak to a sewer backup.
  • FIRE AND SMOKE DETECTORS are hard wired to your security system, alerting you when smoke is detected or when room temperatures rise suddenly.
  • LOW TEMPERATURE SENSORS prevent costly repairs from frozen pipes due to heating system failures during the coldest months.

Security at your fingertips

Mobile applications


ProTELEC InTouch allows you to monitor your home security system from your mobile device, no matter where you are.

  • RECEIVE NOTIFICATIONS instantly, including zone and device information
  • CONFIRM GUARD DISPATCH or emergency response to your home
  • CANCEL AN ALARM set off in error

And with our InTouch Plus app, you can do even more.

  • ARM, DISARM and MANAGE your system remotely with your smartphone or tablet
  • LOCK and UNLOCK the door remotely.

Learn More

Security at your fingertips

Mobile applications


ProTELEC CheckMate Never Alone turns any smartphone into a personal, portable alarm system.

  • SEND AN EMERGENCY SIGNAL with a single touch of a button on your phone
  • BE DIRECTLY CONNECTED to ProTELEC’s Emergency Monitoring Centre
  • SIGNAL FOR ASSISSTANCE for slips, falls or other injuries
  • KNOW WHERE YOUR LOVED ONES ARE, and where they’ve been

We’re always looking
out for you

24-hour monitoring services

ProTELEC’s award-winning monitoring station is your eyes and ears when you’re away from your home – on call day and night, 365 days a year. No matter what the incident, our experienced team will take the appropriate action to protect your home like it’s our own.

Learn More
  • Emergency Monitoring Centre: 204-949-1415 or 1-866-949-1415
  • Winnipeg, MB 200-1450 Mountain Ave.  |  R2X 3C4  |  Phone: 204-949-1417 or 1-877-949-1417
  • Brandon, MB 545 Assiniboine Ave.  |  R7A 0G3  |  Phone: 204-727-7176
  • Calgary, AB 4010 4th St. SE  |  T2G 2W3  |  Phone 403-240-2411
  • © ProTELEC Ltd. All Rights Reserved